delayed.ca

Canada’s Air Passenger Protection Regulations

Delayed?
You’re owed.

Flights to, from and within Canada carry a legal entitlement: up to $1,000 for late arrivals, $2,400 for denied boarding. Airlines deny claims they should pay. Most passengers never push back.

Check your flight — freeWhat am I owed?
  • 2-minute check
  • Built on the regulations
  • Free — no signup

What could your flight be worth?

What happened?
How late did you arrive at your final destination?
Which airline?

The regulations set this at

$400

  • Payable when the disruption was within the airline's control and not required for safety — the airline must tell you its reason, and back it with evidence if challenged.
  • Applies when you were told of the disruption 14 days or less before departure.
  • Lateness is measured at arrival at your final destination — not at departure.
  • Claim in writing within 1 year. The airline must answer within 30 days.

Amounts per the Air Passenger Protection Regulations (SOR/2019-150), ss. 19–20.

1 in 4

AC & WestJet flights arrived 15+ minutes late in 2025

Cirium on-time data

~50%

of denied claims that reached the regulator ended with airlines ordered to pay

CBC analysis of CTA data

97,000+

complaints in the CTA's queue — the free lane is years long

Transport Canada, 2026

The engine

The airline said no? That’s where we come in.

Denials citing “crew availability,” “safety,” or “an earlier flight disruption” are frequently wrong — and the airline, not you, carries the burden of proving its excuse.

Flight-data verdict

The actual times, the aircraft's inbound rotation, the weather records — the free check that tells you if the excuse holds up.

Evidence pack + claim

A complete, ready-to-submit claim with the evidence attached — plus rebuttals keyed to the exact excuse the airline uses.

Court-ready escalation

If they still refuse: your province's small-claims package, completed and ready to file in your own name.

The full journey, stage by stage →

Free tools

Sharper than the airline expects you to be

The Excuse Decoder

Paste what the airline told you — see the excuse pattern, what the law actually says about it, and what would test it.

CTA Wait Calculator

File a complaint today — see the date it would resolve at the reported 987-day average pace.

Know your rights

The guides

What you're owed

The amounts, the three gates, the deadlines — the whole APPR in plain language.

When they say no

The eight excuse patterns and the burden of proof the airline carries.

Court vs. CTA

The two escalation lanes compared honestly, province by province.

Airline-specific playbooks:Air Canada ·WestJet ·Porter ·Flair

Claim firms take $210–450 of a $700 win. We take $49, once.

Flat fee. The complete fight — evidence, claim, rebuttals, court package. You keep 100% of whatever the airline pays, and we refuse to sell kits for claims that don’t qualify.